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11 Sep 2019
Consumers Association Of Singapore
Feedback View - 3
Protect consumers from unfair business practices

The authorities can do more to ensure that organisations conduct their business fairly, and inform the public if they do not do so. Here are some cases in point. Some telecom operators do not inform a consumer who is on, say, a 2GB monthly data plan when he has reached the limit. The consumer may not know he has used additional data until he gets his bill at the end of the month. One telco that makes sure customers are not caught unawar......



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04 Sep 2019
Consumers Association Of Singapore
Feedback View - 49
Clamp down on shop owners who falsify original prices of sale items

It is time to come down hard on fake sales and fictitious pricing (Sales that never end could soon come to an end, Sept 2). A set of guidelines on price transparency to be developed by the Competition and Consumer Commission of Singapore (CCCS) is a step in the right direction, albeit long overdue. When shopping during a big sale, it pays for the buyer to avoid falling victim to a fictitious discounted offer by never taking the price displayed at face value. ......



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31 Oct 2018
Consumers Association Of Singapore
Suggestion View - 0
Pump rates stay high despite sharp drop in oil price

Despite the recent sharp correction in Brent crude price from US$86 per barrel in late September to US$76 per barrel, we have not seen a drop in our pump prices. Platts 95 ron gasoline price hit a high of US$94.49 per barrel on Oct 2, but the price dropped to US$80.75 per barrel on Oct 26. This is a drop of US$13.74 per barrel, or a 14.5 per cent drop, but yet our pump price is still holding up. I am sure that oil companies will say that pump prices i......



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03 Oct 2018
Consumers Association Of Singapore
Suggestion View - 2
Give public more info on Kopitiam-NTUC merger

The sale of Kopitiam to NTUC Enterprise may have a significant adverse impact on the competition in the food service industry (Views sought on NTUC Enterprise, Kopitiam deal; Sept 29). It is all the more disconcerting that this news comes hot on the heels of the Grab-Uber acquisition being found in violation of the Competition Act. A combined Kopitiam-NTUC Foodfare would operate 110 outlets serving over 570,000 meals a day, which probably represents about two-thirds......



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03 Oct 2018
Consumers Association Of Singapore
Suggestion View - 0
More helpful if NTUC brings food, rental prices down

The NTUC, as a cooperative, has the responsibility to its members and the public to help keep the cost of living down (What is impact of NTUC Enterprise buying Kopitiam?, by Mr Daniel Chan Wai Piew; Sept 27). While it has been successful in keeping costs down in its supermarkets, its ability to do this in the area of cooked food is yet to be seen. Rising food costs is a concern for many and the escalating prices are often attributed to the high rental costs incurred......



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17 Sep 2018
Consumers Association Of Singapore
Suggestion View - 0
Set up hotline for consumers to report shops that overcharge

While it is heartwarming to note that the Government will do its part to help alleviate people's cost-of-living concerns, I wonder how this will be possible when there is no mechanism to control price increases. An average plate of chicken rice costs between $3.50 and $4, which is a bit expensive for people with lower incomes and retirees. A cup of coffee priced $1 a year ago now costs $1.20 in most coffee shops. Recently, I was at a confectionery out......



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