ACRA Good follow up from ACRA
A senior officer from ACRA followed up with me on my feedback. 

She was not able to get me on my mobile phone. She sent an email to me.  I explained my issues by email.

She replied to me promptly. She promised to follow up on the issues that needed attention by a colleague. 

I told her that the staff who answered the hotline did a good job - but their online process was bad.

I compliment her and ACRA for this active follow up.

Tan Kin Lian

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