#HearMeOut
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19 Jun 2018
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ACRA
Good follow up from ACRA
A senior officer from ACRA followed up with me on my feedback.
She was not able to get me on my mobile phone. She sent an email to me. I explained my issues by email.
She replied to me promptly. She promised to follow up on the issues that needed attention by a colleague.
I told her that the staff who answered the hotline did a good job - but their online process was bad.
I compliment her and ACRA for this active follow up.
Tan Kin Lian
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