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17 Oct 2019
Ministry of Health
Feedback View - 5
Have efficient way to update address change with healthcare providers

I am about to move to a new home, and dutifully updated my address at a police post. I was told that participating government agencies and statutory boards would be automatically notified of my new address via the One-Stop Change of Address Reporting Service, and that the list of participating agencies is available on the Immigration and Checkpoints Authority's website. I am proud of this efficiency, which is part of what makes Singapore such a liveable city. Howeve......



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10 Oct 2019
Ministry of Health
Feedback View - 2
More energy efficient to use spot-cooling units in hospitals?

I refer to the Health Ministry's reply (Subsidised wards in newer hospitals better now, Oct 9). The ministry stated that hospitals have implemented measures including "spot-cooling to bring down the ambient temperature in specific locations". I saw this being done at two hospitals in the past year. Spot-cooling in this case refers to several portable air-conditioning units being deployed at every B2/C ward. Is this more energy efficient......



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10 Oct 2019
Ministry of Health
Suggestion View - 1
Patients with mental illnesses face insurance obstacles

I am heartened to see President Halimah Yacob speak up on the stigma faced by those with mental health problems (With employer's support, she fought bipolar disorder, Oct 4) Mental illnesses co-exist with many medical problems. As a gastroenterologist, I have diagnosed many cases of vomiting caused by underlying eating disorders, such as cyclical vomiting and anorexia nervosa. In order to help such patients return to productive life, either in school ......



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09 Oct 2019
Ministry of Health
Suggestion View - 2
HPV vaccine: Expand recommended age range to include older women

The Ministry of Health should expand the recommended age range for vaccination against the human papillomavirus (HPV) in Singapore to the age of 45. The current recommended age range is nine to 26. My proposal is based on a recent study that showed the effectiveness of the vaccination on individuals aged 27 to 45. The HPV vaccine, or HPV immunisation, reduces a woman's risk of getting cervical cancer, one of the most common cancers for women in Singapore. br......



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09 Oct 2019
Ministry of Health
Reply View - 1
Subsidised wards in newer hospitals better now

We thank Mr Chang Wei Meng and Mr Lim Tong Wah for their Forum letters (Wards without air-con too warm to rest well in, The Straits Times Online, Oct 1; Comfort should be a given for all patients, Oct 4). Our public hospitals provide safe, affordable and effective care for patients. To keep subsidised wards affordable, they are designed to cater to essential patient needs. Patients who prefer air-conditioned accommodation may opt for A or B1 ward types. Improvements......



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04 Oct 2019
Ministry of Health
Feedback View - 3
Comfort should be a given for all patients

The time has come to re-look the policy of no air-conditioning for subsidised wards (Singapore hospitals take steps to protect patients from haze, Sept 24; Air-con for subsidised wards: Debate gets another airing, Sept 29). Air-conditioning has become an essential part of our daily living and no more a luxury item. It is frustrating to go to a hospital and see this separation - it is almost like a rich-poor divide. It is time for the Government to fix......



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02 Oct 2019
Ministry of Health
Feedback View - 6
Wards without air-con too warm to rest well in

I thank The Straits Times' Senior Executive Content Producer Denise Chong for bringing attention to the issue of air-conditioning for subsidised wards (Air-con for subsidised wards: Debate gets another airing, Sept 29). I went to the National University Hospital for an angioscopy, and had to stay there overnight. Fans were at full blast throughout the day at the B2 ward. It was so warm that it was not possible to sleep or rest well during the day, and there was some respite only a......



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01 Oct 2019
Ministry of Health
Reply View - 2
Dentists should provide ample information to their patients

We thank Dr Thomas Lee Hock Seng for his letter (Dentists should pay more heed to professional ethics, Sept 26). Under the Singapore Dental Council's Ethical Code and Ethical Guidelines, a dentist should provide adequate information to a patient about his dental condition and treatment options so that the patient can make informed decisions. If a procedure needs to be performed, the patient should be made aware of the benefits, risks and possible complications, as well as possible......



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28 Sep 2019
Ministry of Health
Feedback View - 5
Appointment booking deposits at clinics work

Many clinics will vouch that some patients do not call to cancel their appointments even when they know before hand that they will not be able to make it (National Skin Centre's Appointment booking deposit helps skin centre provide better service, Sept 25, and Ms Samantha Lim's Skin Centre's archaic practice, Sept 20). It happens in medical clinics, imaging facilities, operating theatres, day surgery centres, among others. No-shows are discovered only on the actual ......



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25 Sep 2019
Ministry of Health
Reply View - 5
MOH continues to enhance financial aid procedures

We thank Mrs Lee May May for her feedback (Make it easier to apply for aid for medical bills, Sept 23). Medifund provides a safety net for Singaporeans who face financial difficulties after receiving government subsidies and tapping other means of payment, including MediShield Life and Medisave. Medical social workers will assess the circumstances of each patient carefully, including ensuring that immediate family members have sufficient Medisave for their own use a......



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25 Sep 2019
Ministry of Health
Reply View - 3
Appointment booking deposit helps skin centre provide better service

We thank Ms Samantha Lim for her feedback (Skin Centre's archaic practice, Sept 20). The National Skin Centre's appointment booking deposit, which has been in place since 2004, aims to minimise no-show of appointments. This translates into improvement in patient care by reducing waiting time, enabling timely access to our services by those who truly require them. This arrangement has promoted responsible use of our tight appointment slots. Patients ma......



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23 Sep 2019
Ministry of Health
Feedback View - 7
Make it easier to apply for aid for medical bills

Many forms of financial aid are available in Singapore. However, the process of applying for some of them can be complicated and time-consuming. I have been the caregiver of my sick parents since I was 13 years old. I still struggle with their increasing medical and daily expenses. In recent years, their health has deteriorated, which means that I have to either stop working and become a full-time caregiver at home, or engage a domestic helper to shar......



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22 Sep 2019
Ministry of Health
Feedback View - 6
Private clinic still stuck in the past

I recently accompanied my wife for an appointment with a medical specialist at Gleneagles Medical Centre, which was scheduled for 9am. Fourteen people entered a tiny waiting room when the door opened at 8.55am. Several were foreigners who had flown in for the day. The first patient was seen at 9.23am. When he later requested an appointment in January, he was asked to call again in December as the clinic did not have a 2020 calendar. My wife was seen a......



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20 Sep 2019
Ministry of Health
Feedback View - 6
Telemedicine: Many issues still not dealt with

While telemedicine is a convenient way to meet a doctor to solve simple medical problems, many issues remain unresolved (Telemedicine: Putting the 'app' in appointment, Sept 8; Telemedicine subject to same medical standards, Sept 18). First, the Ministry of Health (MOH) mandates that all clinics keep adult patients' paper medical records for a minimum of 15 years, and electronic medical records for the lifetime of a patient, plus six more years. Second, clinics are ......



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18 Sep 2019
Ministry of Health
Suggestion View - 5
Maintain strong stance against cannabis

Those who push for the legalisation of cannabis tend to cite studies that point to the cannabinoids found in cannabis that have potential use for some medical treatments (Two suspects arrested for growing cannabis plants, Sept 11). Cannabinoids operate in a similar way to molecules produced by the human body known as endocannabinoids. Both plant and human versions of the molecules can activate a wide network of receptors in the human brain and body to generate diffe......



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18 Sep 2019
Ministry of Health
Reply View - 2
Telemedicine subject to same medical standards

We thank Ms Janet Lim Poh Eng and Dr Lee Pheng Soon for their letters (MOH must crack down on conveniently issued e-MCs; Let heartland doctors teleconsult with patients, both Sept 12). Telemedicine provides better accessibility for Singaporeans' varied care needs. It complements the services provided by general practitioner (GP) and specialist clinics, polyclinics, and the intermediate and long-term care sector. Telemedicine will be regulated under the upcoming Heal......



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12 Sep 2019
Ministry of Health
Feedback View - 64
Let heartland doctors teleconsult with patients

Patients may now use their mobile phones to teleconsult a doctor for relatively minor illnesses (Telemedicine: Putting the 'app' in appointment, Sept 8). It makes perfect medical sense in some common situations: When the diagnosis is beyond doubt to the patient (for example, fever and runny nose caught from a family member, or a recurrent migraine), when time is limited (a gout attack just before closing time on a public holiday), when leaving home would make him feel worse (the d......



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12 Sep 2019
Ministry of Health
Feedback View - 4
MOH must crack down on conveniently issued e-MCs

That a reporter was able to secure an electronic medical certificate (MC) by pretending to be sick is indicative of how obliging the doctors on the telemedicine app are (Consulting doctor without leaving home, and in less than 5 minutes, Sept 8). Such doctors easily and almost automatically churn out e-MCs out of convenience rather than medical justification. I am not alone in sensing the rot. The College of Family Physicians Singapore and the Singapore Medical Asso......



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10 Sep 2019
Ministry of Health
Suggestion View - 2
F&B outlets can do more to improve food handling

Without a doubt, more can be done to improve food handling in the local food and beverage scene (Sick after eating delivered food, Sept 2). For example, at some of the outlets I frequent, I notice that when I order soft-boiled eggs, the cashier who takes my order would collect payment and crack the eggs with his bare hands. Given that the cashier is handling notes and coins, he should not be allowed to crack the eggs as it may result in contamination. ......



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21 Aug 2019
Ministry of Health
Reply View - 7
Multiple channels to alert doctors, public to outbreaks

We thank Mr David Soh for his letter (Why was public not told of typhoid cases?, Aug 20). The Ministry of Health (MOH) takes the risk of a potential local outbreak of infectious diseases, including typhoid fever, seriously. MOH monitors infectious di......



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20 Aug 2019
Ministry of Health
Suggestion View - 153
Troublesome to make a payment at the polyclinic

After my vaccination, the nurse asked me to go to make a payment for the treatment. I asked around for the payment counter and was told to go to the self service payment booth. It is not easy to learn the steps for "self service payment" for a patient who does not do it regularly. Fortunately, there was an operations staff to help the patients to make "self service payment". He helped me to go through the steps. The booth returned a message - unable to locate the re......



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20 Aug 2019
Ministry of Health
Suggestion View - 146
Pneumococcal vaccination

I received an advisory from the ministry of health last year to have a pneumococcal vaccination. I carried out the follow up vaccination today. The total cost for 2 jabs was about $200. It was expensive. There was no government subsidy. I am not complaining for myself. I can afford it. But what are low income people? The nurse said - you can pay through medisave. I replied that medisave is my own money, not the government. Why does the ......



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20 Aug 2019
Ministry of Health
Negative View - 4
Why was public not told of typhoid cases?

I was surprised to find out about the increase in typhoid fever cases (18 typhoid fever cases in 3 weeks, Aug 18) from a social media post made by a clinic that was alerted by the Ministry of Health (MOH). As Singapore's health authority, MOH should alert citizens as quickly as possible and not inform just do......



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14 Aug 2019
Ministry of Health
Suggestion View - 4
Doctors shouldn't dismiss rare side effects

In ruling on the case of Dr Lim Lian Arn, Chief Justice Sundaresh Menon said a doctor is not under a duty to convey to his patient every conceivable risk (Decision to set aside doc's conviction, fine cheered, July 26). This may be reassuring for practitioners, but not so for patients.......



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06 Aug 2019
Ministry of Health
Suggestion View - 8
How can we fight diabetes if water costs more than sugary drinks?

In our fight against obesity and diabetes, one must count our calories. The World Health Organisation recommends that less than 10 per cent of our daily calorie intake be in the form of free sugar (that is, sugar not contained in food). Doctors generally discourage the public from consuming soft drinks or other sweetened beverages, as these contain free sugar and high calories. My family and I appreciate the Gov......



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05 Aug 2019
Ministry of Health
Feedback View - 114
Is alkaline water beneficial for health?

My friend introduced me to an water ionizer which produces alkaline water. He found that it encouraged him to drink more water. There was a study in Japan that showed people who drink alkaline water had longer lifespan. I bought the ionizer and found that the water does taste different, and I ended up drinking water more regularly. However, I am not able to determine if it improved my health condition. I have been taking some non st......



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02 Aug 2019
Ministry of Health
Feedback View - 235
Confusing table of Medishield Life premium

Someone asked me why the cost of private health insurance keeps premium. I advised him to switch to Medishield Life to reduce the lower cost of health insurance. What is the difference? I searched for the cost. I found this page. https://www.moh.gov.sg/medishield-life/medishield-life-premiums-and-subsidies It is extremely complicated to find the correct ......



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28 Jul 2019
Ministry of Health
Suggestion View - 269
Revised health care subsidy under CHAS

The Straits Times reported that more than 365,000 people will benefit from the revised health care subsidy that will be implemented from October. It seems to be a timely change to catch the general election. https://www.straitstimes.com/singapore/health/revised-healthcare-subsidy-criteria-will-benefit-more-than-365000-people-from ......



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28 Jul 2019
Ministry of Health
Suggestion View - 241
High cost of Integrated Plan

I wish to share this story about the interpretation of the moratorium under the Integrated plan. My friend, who is now 70 years old, insured under an Integrated plan for the past five years under its moratorium. This allowed him to be covered without any declaration of health. However, if there were any medical condition that he know of, which he did not declare, that condition was not covered. He had a cataract done before the moratorium. The other eye now needs to......



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07 Jul 2019
Ministry of Health
Suggestion View - 63
How to manage drug prices

New York Times Editorial Sound, Fury and Prescription Drugs Nothing typifies the failures of health care in the United States like prescription drugs. Americans pay more for their medications — including those developed in America, with taxpayer dollars — than residents of a href="https://thehill.com/opinion/healthcare/369727-us-drug-prices-higher-than-in-the-rest-of-the-world-heres-why" rel="no......



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